Loyalist Arms and Repairs Ltd., (also popularly known as "Loyalist Arms" to the reenactment community and to the movie industry), was founded by Blair Higgins in 1998-99.
Mr. Higgins is an avid antique gun collector, and amateur historian, with specific interest in colonial, European & military history. Blair is an auto/heavy duty mechanic, machinest, business owner, and gun smith. He also does some blacksmithing. Injured in a serious auto accident, he found it necessary to switch careers and start gunsmithing.
Already well aquainted with many historic sites, public military collections, and reenactment, Blair decided to establish a gun smithing/building/importing business. The aim was to accommodate the many historic reenactors, as well as historic sites, the movie industry, hunters and collectors of black powder firearms. Our goal is also to make the reenactment hobby a safe, accurate, and an affordable activity as we can possibly can.
The company met with much success and things started to explode by 1999. This company expanded from a one man operation into a corperation with several employees in different departments, in just over 2 years!!
Loyalist Arms specializes in historical military reproductions of the highest accuracy and quality. We do however, supply many other historical items and are constantly expanding our product lines as demand increases.
Several reasons why Loyalist Arms is so successful, is that we go out of our way to do painstaking research on new items that we get developed. It can take over18 months to collect data, specs, parts, and details on new products. After this, our EXCLUSIVE factories overseas develop the items for us. We deal with several factories in Europe and Asia for the bulk of our goods. Many other items are made here in North America.
Another reason for our success is our most excellent, "old fashioned", customer service. It is a privilage to serve you, our customers. We need you to help us survive. We make no bones about this. We do our very best to get your inquiries handled in 24-48 hours even though we receive upwards of 75 emails a day sometimes. We listen to our customers questions and assist as best we can, we consider all our customer concerns, and offer all assistance to customers who do have complaints, (on the rare occassions thankfully). We also listen to our customer suggestions regarding our products, and gladly accept any information that can make our products as accurate as possible. You, our customers, are part of our development process, and we welcome your input.
We also have the best quality goods available, bar none. This is yet another reason for our success. We import a lot of arms for example, but many of our imports, are received in an unfinished state. We do all the deburring, polishing of internal parts, tempering, hardening, machining, and wood finishing to a great number of our guns. We even do engraving of lock plates and stamping ordinance marks on the metal ware. We have a machine shop on site as well as an assembly line set up with several employees, to accomplish all the finishing work. We do not simply import an item, take it out of one big box and then ship it to you in a smaller box. We actually have done finish work to many of the items you receive from us, hence our unsurpassed quality. This added labor makes our products slightly more expensive than our competitions goods, but as a result, our customers will have the assurance of top quality, accuracy, and an excellent warranty to back their purchase up. We like to think of many of our products as "semi custom" produced goods.
A true saying is as follows: "You Get What You Pay For". In other words, "Cheaper isn't always a bargain".
Finally, but not least, we credit our success to our Lord Jesus. He has been there from the beginning and has made us what we are today.